East Region Meeting and Lunch & Learn

April 18, 2019
11:00 AM

The Woodlands Township
6464 Creekside Forest Drive
The Woodlands, TX 77389

Lunch & Learn Topic:

Customer Service Ideas for Part-Time and Seasonal Staff

Learning objectives include:

  • Discuss challenges cities face with customer service in the aquatic, summer camp and youth program industry.
  • Participants will learn management strategies to help get customer service buy-in from part time and seasonal staff.
  • Participants will be involved in interactive training methods prior to summer
  • Discuss some ways current cities recognize employees
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