East Region Meeting and Lunch & Learn

April 18, 2019
11:00 AM

The Woodlands Township
6464 Creekside Forest Drive
The Woodlands, TX 77389

Lunch & Learn Topic:

Customer Service Ideas for Part-Time and Seasonal Staff

Learning objectives include:

• Discuss challenges cities face with customer service in the aquatic, summer camp and youth program industry.
• Participants will learn management strategies to help get customer service buy-in from part time and seasonal staff.
• Participants will be involved in interactive training methods prior to summer
• Discuss some ways current cities recognize employees