East Region Meeting and Lunch & Learn
April 18, 2019
The Woodlands Township
6464 Creekside Forest Drive
The Woodlands, TX 77389
Lunch & Learn Topic:
Customer Service Ideas for Part-Time and Seasonal Staff
Learning objectives include:
- Discuss challenges cities face with customer service in the aquatic, summer camp and youth program industry.
- Participants will learn management strategies to help get customer service buy-in from part time and seasonal staff.
- Participants will be involved in interactive training methods prior to summer
- Discuss some ways current cities recognize employees